Feedback and Complaints

 

Get in touch with your compliments, comments or concerns.

Patient feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

Suggestions & Complaints

Your comments and suggestions are important to us, as is if you've had a bad experience we'd also like to know. View our complaints procedure. 

Make a complaint or give feedback

Medical matters cannot be dealt with via this form. If you have a query regarding a medical matter, please contact us online, which will be viewed by an experienced member of our clinical team and we will contact you to resolve your concern or offer an appropriate appointment.

Practice performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report