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Harpenden Town Council is supporting a new initiative called Harpenden Cares, It is a community-led response to the Coronavirus involving many of our fantastic voluntary groups including out very own Harpenden Health PCN Social Prescriber. It aims to support our local patients at risk, help keep key services running and be a trusted source of information. Click on the following link for further information

For all our patients who are in the medically, extremely vulnerable high-risk category , click on this link: for government support. You can register on behalf of someone if they can not do it themselves.

You can also register for one of the local volunteer support schemes at

Please stay at home if you have coronavirus symptoms

Stay at home and self-isolate for 7 days if you have one or both of:

a high temperature of 37.8 or above
a new continuous cough

Do not go to a GP surgery, pharmacy or hospital

You do not need to contact 111 to tell them you're staying at home

Please read this advice about staying at home

  •          Rest and drink plenty of fluids and make sure someone checks on you regularly. Avoid unnecessary contact.
  •          Cover your mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash your hands.
  •          Unless advised not to take, paracetamol  can be used to relieve pain or fever. Follow the instructions in the pack. If in doubt CALL your local pharmacy.
  •          You should remain at home until 7 days after your symptoms started. After 7 days, if you feel better and no longer have a high temperature, you can go back to doing what you would normally do following latest national guidance e.g. Social distancing. The cough may go on for some weeks in some people, even though the coronavirus infection has cleared. A cough by itself does not mean you have to stay at home for more than 7 days.

Urgent advice: Use the NHS 111 online coronavirus service if:

· you feel you cannot cope with your symptoms at home

· your condition gets worse

· your symptoms do not get better after 7 days

Use the 111 coronavirus service

Please only ring 111 if you are unable to get help online

If you need urgent medical help that is not covid-19 related, please use the NHS 111 online service and only call 111 if you are unable to get help online

111 can only give isolation notes to patients with symptoms for up to 7 days or those living with patients with symptoms for up to 14 days. These should be accessed via the online 111 service

Patients who have been told to stay at home for 12 weeks by 111 are to contact the surgery if they have any further medical concerns

As part of our strategy planning in response to COVID-19 the surgery is now triaging all appointment requests

Please avoid calling the Practice where possible and regularly review this website for updates.

Find out more at        

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home


These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Click here for easy read posters and handwashing advice

COVID-19 Easy Read Picture Poster

COVID-19 Easy Read Poster

COVID-19 Easy Read Information

COVID-19 Easy Read Social Distancing

NHS 111 Easy Read leaflet
Don't wait until you feel worse, ask you pharmacist for advice

Welcome to The Elms Medical Practice


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


The Practice premises are modern and purpose built; dating from 1995. Disabled patients can access all the medical services provided directly.

(Site updated 02/04/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website