New Patient Registration
Please check to confirm you live in our area by clicking here or telephoning the surgery on Tel:01582 767444
You will then need to complete both a registration form (GMS1) and a Health Check Questionnaire. Both these forms can be filled in here (see below) and sent securely via this website directly to our reception team. Please be advised that both the Registration Form and New Patient Health Questionnaire form MUST be filled in to be able for the reception team to register you fully.
Please Complete Both Forms:
Online Registration Form
Online New Patient Health Questionnaire Form
Please understand that this is not an automatic registration to the practice. Upon receiving your form the Reception team will check its eligibility. A member of staff may contact you if further information is required so please make sure an appropriate day time phone number is specified on the registration form to speed the registration process.
The Importance of NHS Numbers
Your NHS number is the only National Unique Patient Identifier, used to help healthcare staff and service providers match you to your health record.
Correct use of the NHS Number can greatly reduce the risks to patient safety arising from lost records and inaccessibility of records across organisational, administrative and clinical boundaries. It can also reduce errors arising from similarities and complexities in patients’ names and other personal data.
When registering at the practice we encourage our new patients to provide as much information as possible including the NHS Number, if known. If the NHS number is not known the NHS number will be traced via the Primary Care Registration Office on a national system known as the Personal Demographic Service. This PDS record will provide information about our patients previous GP and allow their previous medical history to be transferred to our practice.
Once the registration process is completed your NHS Number will be confirmed. We encourage all our patients to ask reception for their NHS Number details to then keep for their own record.
Upon registration, new patients are usually registered with an allocated doctor but we have a policy that allows patients to see the doctor of their choice whenever possible.
If you are currently registered with us and are moving outside of our catchment area we are sorry we will have to ask you to register with a doctor closer to home or with a doctor who covers your area. Unfortunately this applies to those of you who only just cross over our boundaries.
Patient Record Movement
When a patient registers at our practice, your paper medical record will need to be moved from their previous GP practice to this practice, or a new medical record envelope will need to be created if you are registering a baby or you are new to the NHS.
When the registration form is completed and the details are added to our clinical system, the practice holding the record (the GP Practice you are moving from) will receive a message as a deduction on their clinical system.
The practice holding the record will then electronically accept the deduction on their clinical system and will print out your full computer record and letters to be sent on to the next GP Practice. This acceptance will trigger the creation of a tracking label that will be sent to them via the NHS collection and delivery service (City Sprint). If the Practice has signed up to the GP2GP service we will receive their electronic copy of the patients record immediately on registering the patient. Not all practices have signed up to this and therefore we are reliant on receiving the hard copy so that we can summarise them onto our clinical system.
The practice holding the record will put the patient’s hard copy medical record in a secure and confidential shipping bag and attach the tracking label. The tracking label is then scanned by the NHS courier service when they collect the record from the practice so that the progress of the record movement can be tracked. The shipping bag is not opened until they reach their final destination.
The whole process can take a varying amount of time as relies on the speed of the previous practice to process the deduction and the speed of the courier service. The minimum time for this process is 10 working days but can take far longer. We do chase any delays but please be patient as we are totally reliant on the efficiency of others.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services